Shipping, Orders, and Returns

Shipping Times and Specifications

Canpar Courier

  • Ships to houses, condos with a concierge desk, and offices in Canada
  • Requires a signature unless a No Signature Required (NSR) stamp is on it. Customers can request this when placing their order, but please note that Emond Publishing does not accept responsibility if an NSR-stamped package goes missing from a client’s mailbox
  • If nobody is home to sign for a Canpar package, one more attempt will be made to deliver it, and then it will be returned to our warehouse. We will then ship it out again using Canada Post
  • ON: 1-3 business days
  • QC/MB/SK: 3-5 business days
  • AB/BC/Atlantic Provinces: 5-7 business days

Canada Post

  • Ships to apartments, condos without a concierge desk, and P.O. boxes
  • Ground: 3-7 business days
  • Air: 1-4 business days

US shipping

  • Ground: 15-20 business days
  • Air: 1-4 business days

International shipping

  • Ground: 6-8 weeks
  • Air: 3-7 business days

Rush options

  • To inquire about rush ship times please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it



Orders and Returns

Q. Do you offer discounts to NCA students?

A. No, we do not have special discounts for NCA students. We price our law school products competitively knowing they are geared towards a student market.

Q. Can I come to the office to purchase my books?

A. No, our office in Toronto does not carry stock of our texts. All books ship out of an off-site warehouse in Ontario.

Q. What are your ebook policies?

A. All ebook purchases are final sale. Learn more about our ebooks here.

Q. What is your return policy?

A. Please refer to our return policy here.

Q. I require an alternative format for my text because I have a disability. What is Emond’s policy for this?

A. Emond Publishing is committed to meeting the needs of our customers. If you would like to request an alternative format please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it . We require the following:

  • A doctor’s letter stating that the individual requiring the text has a visual disability
  • A bill of sale for the purchase of the hardcopy text
  • Written affirmation via email that the individual will use the unrestricted PDF only for personal study and will not otherwise reproduce or disseminate it to others.


Service Update

Customer Service Response: Normal. You should recieve a response within one business day. If you can't reach us by phone, please email

Domestic Shipping: Normal. All deliveries are currently NSR. Shipments to P.O. boxes and unit numbers may take longer due to Canada Post delays. Shipping estimates can be found here.

International Shipping: Shipments outside Canada and the USA have been temporarily suspended.

We will update this notice as developments occur.